FAQ

What is the core focus of your manufacturing capabilities?

We specialize in made-to-order B2B merchandise for brands, artists, and event organizers. Our primary production lines include custom mechanical keycaps, acrylic products, tinplate button badges, and precision-printed collectible cards.

What film finishes are available for merchandise?

Glossy, frosted, holographic, and star film finishes are available. The right finish depends on your artwork, the desired reflection, and whether the item is intended for standard merchandise or a special edition.

What printing technologies do you utilize across your product lines?

We match the printing technology to the specific substrate to ensure optimal color fidelity and durability. Our capabilities include dye-sublimation for PBT keycap sets, high-resolution UV printing (with white-ink backing) for cast acrylics and clear polycarbonate, and precision offset printing for collectible trading cards and commemorative tickets.

What artwork files should I provide?

PSD, AI, or high-resolution PNG files all work. We provide templates so your cover art lands exactly where it should, and the proof will show the safe area clearly to help keep important text and faces away from edges.

How do I request an accurate quote for my custom project?

To initiate a project, please contact us with your estimated order quantity, desired product dimensions, material/finish preferences, and your artwork files (PSD, AI, or high-resolution PNG). Our team will conduct a structural review of your specifications and provide a comprehensive B2B quote along with estimated production lead times.

What is your Minimum Order Quantity (MOQ)?

Minimum order quantities vary depending on the product, material, and manufacturing process. Please share your project details with us, and we will recommend the most suitable solution based on your requirements, budget, and goals.

Can I approve a proof before production?

Yes, a digital proof with the layout, design, and attachment details is provided for free before production begins. Production only starts upon your approval.

How do you ensure consistency for ongoing merchandise series?

We archive your approved digital proofs, die lines, and color profiles. This strict record-keeping guarantees that subsequent reorders and multi-item series maintain exact batch-to-batch consistency.

Do you offer custom retail packaging in addition to the core products?

Yes. Beyond individual protective wrapping, we offer comprehensive retail packaging solutions. This includes custom backing cards, printed retail boxes, display packaging, and foam inserts tailored for B2B merchandise programs.

Do you support international B2B freight and logistics?

Yes, we coordinate global shipping with full tracking. All cargo is secured using export-standard cartons designed to withstand cross-border transit and protect the structural integrity of your bulk merchandise.

Can shipments be pre-sorted for multi-location distribution or events?

Yes. Cartons can be organized and labeled by specific design, rarity version, or event set to streamline your receiving process and warehouse inventory management.

How do you ensure the final batch matches my expectations?

The finished batch is rigorously checked against your approved digital proof. This inspection includes checking specific functional details, such as the open-close action of cases or hardware attachments.

How do you manage color accuracy and print resolution on complex artwork?

Artwork is evaluated at its final physical scale prior to printing. We utilize high-resolution UV and offset printing, flagging any fine text or dense color areas during the proofing stage to prevent bleeding or illegibility.

What quality control measures apply to your acrylic products?

Cast acrylics are inspected for CNC cut precision, edge polish clarity, and UV ink adhesion. Liquid-filled quicksand blocks undergo strict hermetic sealing tests to prevent leaks and ensure smooth internal particle flow.

How do you protect original IP and licensed character artwork?

Intellectual property security is a priority. All licensed assets, character designs, and brand logos are protected under formal Non-Disclosure Agreements (NDAs), with file access restricted exclusively to your specific production team.

Can we specify custom die-cut shapes for our merchandise?

Yes. We engineer custom structural outlines beyond standard round or square formats. Our team conducts a structural review of your die line to ensure edge strength and print clearance before approval.

How is cross-border project communication managed?

Our dedicated bilingual team handles all project coordination in English and Japanese. This ensures technical specifications, complex packaging instructions, and proof feedback are executed precisely without language barriers.

message
+86 13326541815